Terms of Service

Last updated: 28 February 2026

1. Acceptance of terms

By accessing or using the Stokka platform and website at stokka.io (the "Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by [Stokka Ltd] (company number pending), [registered address to be confirmed], Ireland ("Stokka", "we", "our", "us"). If you do not agree to these Terms, do not use the Service.

2. Description of service

Stokka is a cloud-based inventory management platform that allows you to track stock, manage assemblies and bills of materials, process purchase and sales orders, and integrate with third-party services.

3. Account registration

  • You must provide accurate, complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 18 years old to use the Service.
  • One person or legal entity may not maintain more than one free trial.

4. Free trial and billing

  • All plans include a 30-day free trial with full feature access.
  • A valid payment method is required to start a trial.
  • You will not be charged until the trial period ends.
  • If you cancel before the trial ends, you will not be charged.
  • After the trial, your plan renews monthly at the applicable rate.
  • All prices are listed in euros and exclude VAT, which will be added where applicable.

5. Right of withdrawal and cancellation

If you are a consumer within the meaning of the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. No. 484/2013), you have a statutory right to withdraw from a distance contract within 14 days without giving any reason. Because all plans include a 30-day free trial during which no charges are applied, the free trial period exceeds and satisfies this statutory cooling-off requirement.

  • You may cancel your subscription at any time from your account settings.
  • Cancellation takes effect at the end of the current billing period.
  • We do not provide prorated refunds for partial months.
  • Upon cancellation, you retain access until the end of your paid period.

If you are a consumer within the meaning of applicable EU consumer protection law, your statutory rights, including any applicable cooling-off period, are not affected by these Terms.

6. Your data

  • You retain ownership of all data you upload to the Service.
  • You grant us a limited licence to host, store, and process your data solely to provide the Service.
  • You may export your data at any time in CSV format.
  • After account closure, we delete your data within 90 days, except where retention is required by law. See our Privacy Policy for full retention details.

7. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Attempt to gain unauthorised access to the Service or its infrastructure.
  • Interfere with or disrupt the Service or other users.
  • Reverse engineer, decompile, or disassemble the Service.
  • Resell or sublicence access to the Service without written consent.

8. Intellectual property

The Service, including its design, code, and branding, is owned by Stokka and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or other brand features.

9. Third-party integrations

The Service integrates with third-party platforms (e.g. Xero, QuickBooks, Shopify, Amazon). Your use of those services is governed by their own terms. We are not responsible for the availability, accuracy, or conduct of third-party services.

10. Availability and support

  • We aim for high availability but do not guarantee uninterrupted service.
  • Scheduled maintenance will be communicated in advance where possible.
  • Support response times depend on your plan tier.

11. Limitation of liability

To the maximum extent permitted by law, Stokka is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be limited or excluded under applicable law, including the European Communities (Unfair Terms in Consumer Contracts) Regulations 1995.

12. Indemnification

You agree to indemnify and hold Stokka harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms. This indemnification obligation does not apply to the extent prohibited by applicable consumer protection law.

13. Changes to terms

We may update these Terms from time to time. We will notify you of material changes through the Service at least 30 days before they take effect. Continued use after changes constitutes acceptance.

14. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ireland.

If you are a consumer resident in the EU, you may also bring proceedings in the courts of your country of residence, in accordance with EU Regulation 1215/2012 (Brussels I Recast).

15. Online dispute resolution

The European Commission provides an online dispute resolution (ODR) platform for consumers at https://ec.europa.eu/consumers/odr. You may use this platform to resolve disputes relating to the Service.

16. Contact us

If you have questions about these Terms, contact us through our website at stokka.io.